How It Works

Frequently Asked Questions

 

How many flowers do you need?

It depends on the piece, but a few rose-sized petals are typically all that is needed. Please check individual listing for more information on each piece.

Jewelry piece: 7-10 flower petals

Ornament: 20 flower petals

Card: 10 flower petals

 

How do I mail my flowers to you?

Wrap your flowers in a paper towel and secure it with tape. Mail them in a card or envelope that does not have any plastic or bubble wrap. Make sure to include your order number with your flowers.

 

Do I need to use overnight shipping?

No, overnight shipping is not necessary. 

For shipping dried flowers, it is recommend to purchase a shipping label with tracking or to keep petals for yourself in case they are lost in transit. USPS Ground Advantage is a good option.

Fresh flowers require 2 day shipping. Please choose packaging that has no plastic. USPS Priority Mail Express is a good and cost-effective option. UPS or FedEx also have good options.

 

Where do I send my flowers?

After you place your order you will receive an email with detailed instructions on packaging and mailing your flowers.

 

When should I place my order?

Please ship your materials within 8 weeks of placing your order.

 

How long does it take to receive my order?

Ready-to-ship items typically ship within 7 business days. Custom orders take up to 6 weeks.

 

Do you work with materials other than flowers?

Yes! Please fill out a custom order request with what materials you'd like in your piece (ashes, fur, clothing) and we'll help you customize something special.

 

How do I care for my flower preservation jewelry?

To keep your botanicals looking beautiful:

• Store your earrings out of direct sunlight and away from high heat.
• Remove before bathing or swimming.
• Keep away from chemicals, lotions, and perfumes.
• Wipe clean with a soft cloth after wearing.

 

How can I contact you with more questions?

You can reach us through our contact page or by emailing us directly. We aim to respond within 1–2 business days.